Computer Crash + Customer Service = Free Groceries!
According to WMTW, shoppers at a Hannaford grocery store in New Hampshire got free groceries thanks to a computer glitch.
At around 2 PM on Monday, the computerized cash registers at the Lebanon, NH grocery store began to crash. Lines quickly started to back up. It was estimated by Shawn Quelch, the store's manager, that it could take up to an hour to fix the problem.
In order to maintain customer service, Quelch made the decision to let anyone in line take their groceries at no charge. He estimates the store gave away about $4,000 in groceries.