We all know the great fun to be had at Family Time Ding + Play in the Auburn Mall. This year, they will be celebrating their 12th year in business!

A post was published recently by Family Time Dine + Play presumably but the owner or someone high up with a very important message for the community.

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What was the post about?

It's a deep and honest plea, sharing thoughts on the hardships of running a small business, especially after the pandemic. The post is pleading for more kindness.

When you feel something needs to change, say something. And that's exactly what this local business has down.

“We’ve been blessed, but it’s been tough for all of us,”

The post goes on to say, in part,

"But since we were able to reopen fully in July of 2021 after COVID restrictions, something has changed. People don’t hold the door, have patience with the little things or even smile. In our business, we all try to give everyone the best customer service we can. Much of our staff are under 20 and are learning the hard way to navigate this new human dynamic. But we all have a breaking point, we can only handle being berated or insulted so many times before giving a reaction." 

The post also talks about how people perceive the financial side of the small business,

“People often think owning a business means you’re rolling in money, but that’s not the case. I drive a 2016 Jeep with over 120k miles, and I’m just like everyone else working hard to make ends meet.”

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This post is incredibly open and filled with honesty. I think it's commendable to do this.

The business is asking customers to be mindful and the goal is pretty simple: to create a better, more respectful experience for everyone who visits.

“We just want everyone to have a great time,”

Maine's Family Time Dine & Play is The Perfect Fun Escape

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